The tm forum enhanced telecom operations map or etom for short describes all the. Frameworx contracts can be seen as extensions of application programming interface api specifications. A practical approach to the operation of telecommunication. Telecom process telecom business process interfacing. Telecommunication business process etom flows slideshare. And are they even worth the huge posters theyre printed on. Telecom operations map etom in standardizing the way in which service providers design their business processes. Eindhoven university of technology master integrating the etom. May 09, 2014 enhanced telecom operations map etom etom is a map of processes.
A study by tm forum in conjunction with itsmf on integrating itil and etom to provide a pragmatic joint solution for business support in the communications sector. Enhanced telecom operations map etom social networking. The business process framework etom is a critical component of the open digital framework, tm forums blueprint for enabling successful business transformation. Enhanced telecom operations map etom executive summary this document stands as an application note attached to the enhanced telecom operations map etom the business process framework for the information and communications services industry, gb921 version 4. The business process framework is an operating model framework for telecom service providers in the telecommunications industry. The etom model describes the full scope of business processes required by a service provider and defines key elements and how they interact. The framework consists of three hierarchically arranged levels of processes. The enhanced telecom operations map known throughout the industry as etom is an ongoing tm forum initiative to deliver a business process model or framework for use by service providers and. The business process framework etom comprises of functional process structures, i. The problem is no one can remember the difference between the two. Improvement of businessactivities in telecommunication. The telecom operation map tom was extended in 2001 to etom, an acronym for enhanced telecom operations map.
Jul 06, 2015 process modeling walkthrough of several major customercentric, endtoend process flows that have been defined by, and how these can be composed of etom process elements. Telstra enhanced the core etom framework to create a framework for all process elements in telstra down to level 4. Model telecom are a national broadband and wifi business operating for over 10 years delivering high speed fibre broadband to homes and businesses. Find powerpoint presentations and slides using the power of, find free presentations research about etom ppt. The enhanced telecom operations map etom the business process framework for the information and communications services industry is being issued as a tm forum version release 4. To download any of the documents and models from the latest releases of the frameworx suite of standards and best practices please chose from the links. The frameworx information is the shared informationdata model sid. With high speeds you can browse online, stream hd videos, make video calls or download music with no delays. The etom business process framework enhanced telecommunications operations map is a guide to best practices for business process management in the telecommunications industry. Introduction to etom telecommunications oss and bss. Despite the differences and complementary nature of the etom and itil specifications, there are still large overlaps of process fragments and terminology differences between the two.
The etom model describes the full scope of business processes required by a service. The model describes the interaction of processes between different stakeholders in the telecommunications value chain. Vikash sharma baijnath mandal aditya mahakulkar etom process model balaji institute of telecom management. Mar 02, 2017 term definition of the enhanced telecom operations map. Tom was extended and superseded by the etom enhanced telecom operations map, gb921 v6 model. Presented by lokesh gupta rakesh sonar manish pandey vikash sharma baijnath mandal aditya mahakulkar etom process model balaji institute of telecom management slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. At its most basic, etom is a blueprint for telecom companies to implement enterprise practices. View and download powerpoint presentations on etom ppt. The tmn functional model the tmn enables telecommunication service providers to achieve. By supporting web services api, the existing systems and applications can be easily. In the context of telecom service providers, web services enable the integration of legacy and new backend oss, as well as data contained in these systems. In many ways it is similar to tam but is somewhat more detailed, identifying tasks rather than just applications. Application framework tam a reference model that provides a common language to describe systems.
It is a set of standards, models and best practices. Apr 19, 2009 presented by lokesh gupta rakesh sonar manish pandey vikash sharma baijnath mandal aditya mahakulkar etom process model balaji institute of telecom management slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. Figure 1 process model and etom flows within this context, the definition of efficient and customeroriented business processes is a crucial success factor. It gives us a common vocabulary of processes which brings huge benefits in defining business interactions with other entities such as suppliers, partners and. The beginning online teaching certification course blackboard or canvas is a sixweek course designed to provide participants with the experience of being an online student while introducing them to the pedagogical and technical issues of online teaching. Extensions to the etom framework can be applied by decomposing level 34 processes and adding. Spring cafe relax afternoon jazz music mellow jazz coffee instrumental background to chill out cafe music bgm channel 1,541 watching live now. Jun 16, 2015 etom enhanced telecommunications operations map is the process model behind all activities of the tmf, and obviously takes a very telecomspecific view of the business processes of an operator. Mar 25, 2010 etom is a map which categorizes and classifies the business processes of a service provider in a hierarchical structure. Automating business processes of telecom service providers. Extensions to the etom framework can be applied by decomposing level 34 processes and adding organizational specific details at the lower process level.
The enhanced telecom operations map etom is a business process model or framework that describes all the enterprise processes required for a service. It is a comprehensive, industryagreed, multilayered view of the key business processes required to run an efficient, effective and agile digital enterprise. Enhanced telecom operations map etom the business process. I have just registered with this site and straight away i was making money. Itil is a set of nonprescriptive guidelines for itict service management.
Find powerpoint presentations and slides using the power of, find free presentations research about etom tmforum ppt. Used etom to map existing industry processes, analyze business drivers and pains, and guide the design of new processes. Tmn describes telecom network management from several viewpoints. Save hours of manual work and use awesome slide designs in your next presentation. The enhanced part of the title illustrates the focus on cuttingedge telecom technologies, such as dsl, broadband, and internetrelated telephony. Jul 06, 2015 telecommunication business process etom flows. A process model the enhanced telecom operation map, or etom aims provide a common language and catalogue of business processes used in telecommunications environments. Business process framework etom wikipedia, the free encyclopedia business model form the abounding accustomed gas lng bang in the united states, australia and qatar has ushered in a new era of concise accumulation deals for the accustomed gas opera next 15 0 1147 72 setup keygen telecom operating model. It gives us a common vocabulary of processes which brings huge benefits in defining business interactions with other entities such as suppliers, partners and customers. Mapped amdocs products to etom, and used as sales tool. The tmn functional model the tmn enables telecommunication service providers to. View and download powerpoint presentations on etom tmforum ppt. Drivers and emerging trends 1 the operating environment for telcos is turning increasingly complex. Model structure represents huge effort to harmonize the needs of sps and others basis for building specific business scenarios sps need an ebusiness enhanced tom framework that is common.
Each of these is critically important and interdependent. Our annual unlimited plan let you download unlimited content from slidemodel. The enhanced telecom operations map etom is a key part of ngoss. Interfacing has acted as a consultant to the telco firm in introducing and extending the etom framework to consist of multiple level processes beyond the conventional model, taking into account both the immediate requirements of the it project and the future lifecycle of the process documentation in the company. Similarities and differences etom is part of the ngoss4 program from the telemanagement forum.
Objectives provides a business process blueprint for service providers to streamline their endto. It broadens the tom model to a complete enterprise framework and addresses the. It can also be used to develop new organizational processes by using the etom framework as is, by using only parts of it or by extending the etom framework. For example, the resource management task that must be completed in a fulfilment process is resource provisioning. The business process framework etom model is used in the communications, information, and entertainment industries. Its focus and scope were operations and operations management. Short video describing the business process framework at its first level level 0 known as conceptual view. It plays an important role as a guidebook built on tm forum telecom operations map tom. As with other sets of business standards, etom is regularly updated. Of all the oss standards available you will probably come across tm forums etom and tam most often. A telecommunications service provider business process framework. Etom now offers two levels of online teacher certification. The business process framework etom is a critical component of the open digital framework, tm forums blueprint for enabling successful business. Telecommunications business process etom flows youtube.
Presented by lokesh gupta rakesh sonar manish pandey vikash sharma baijnath mandal aditya mahakulkar etom process model balaji institute of telecom management bitm pune 2. The process model etom was renamed enhanced telecom operations map etom, and in 20 to business process framework etom. The etom level 0 view of level 1 processes table 1. History of the enhanced telecom operations map etom. Successful participants will be able to set up the.
Business process framework etom download the business process framework documents including the getting started guide. The etom enhanced telecom operations map, pronounced eetom is the frameworx business process framework. Integrating the etom business process framework into the ericsson seamless modeling. Integration framework delivers a service oriented integration approach with. The central order management and service order management roles can be differentiated in the operations section of the business process framework. The enhanced telecom operations map etom business process.
The business process structure is an operating design framework for telecommunications companies in the telecom sector. Interfacing has acted as a consultant to the telco firm in introducing and extending the etom framework to consist of multiple level processes beyond the conventional model, taking into account both the immediate requirements of the it project and the future lifecycle of the process documentation in. It can also be used to develop new organizational processes by using the etom framework as is, by using only parts of it or by extending the etom. The etom model describes the full scope of business processes required by a service provider and defines key elements and how they interact each area of business activity is defined in the form of process components. May 08, 2014 video about the etom, enhanced telecom operations map, everything that you should to know. This level of standardisation aims to simplify the lines of communication between service providers and associated systems integrators.
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