Ahead of world backup day, heres how to secure your data. Many wd external hard drives are used as backup device, for example keep backup copies for family photos, videos, working documents, music collections, project files, archives, emails. Files not supported for backup using wd smartware software. Stop or quit all running software and applications. Excluded filesthe wd backup software will not backup files that have specific. Im using a 1tb my passport ultra from western digital, and the wd backup tool and the windows backup on windows 10 are both having trouble backing up my ssd and hdd files. Launch wd smartware and select your my passport wireless as the backup destination. My passport is the trusted, portable storage that perfectly complements your onthego lifestyle. Use free backup software to automatically back up your files for safekeeping.
Connect your computer and your my passport wireless drive with a usb cable. Sep 12, 2019 i have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files. Wd smartware software is not compatible with windows 10. How to erase wd my passport external hard drive in windows. Aomei backupper is a professional backup and restore software which is designed for windows 1087xpvisa. Fix bad sectors and corrupted system files on wd drive. How to back up a windows computer with wd smartware wd. Although wd smartware can back up over 600 types of files, certain rules exclude some files, folders, and files within folder hierarchies from backup. I just accessed the drive in file explorer and doubleclicked the wd apps setup file. Discus and support installing wd backup on windows 10. Use the same software to restore the files that you used to backup the files. Wd backup doesnt work on wd my passport ultra techspot.
My passport ultra user manual cnet content solutions. Unfortunately it is at this point that the software responds that it cannot find a backup file. So i browse and find the wd passport ultra drive and then select the folder with the backup files in it. Get more out of wd discovery included wd discovery software 2 makes it easy to back up your photos, videos, and documents to. Wd back up will not open 2018 wd software wd community.
The best backup software nobody likes taking the time to back up a pcs document, media, and system files, but doing so can save you a world of hurt. Cant backup a specific file solved windows 10 forums. Western digital backup software helps users to have a back up of all their important files on a single drive. Western digital hard drive is one of the most popular drives among users due to its performance. Reviews of the best free backup software programs, updated april 2020. So despite the fact that the backup software put it on the wd passport ultra, the restore software doesnt want to recognize it as backup software. Wd my passport 3tb external desktop hard drive, blue. Automatically back up photos, videos, music and documents from your system onto your my passport drive with the included wd backup software. Memeo instant backup is a simple backup solution for a complex digital world. Wd smartware can only backup files, windows operating system and the applications are not supported.
Copy and backup important data from your wd hard drive to another storage device. Excluded filesthe wd backup software will not back up its own backup plan or files that have. How to back up windows 10 with western digitals my passport. I recently purchased a western digital my passport ultra 2tb.
How to back up windows 10 with western digitals my. In fact, depending on the version of windows you use, you may already have the native windows backup utility installed on your computer by default. Does this mean if i keep photos in windows photo gallery plus goggles picasa that there. Backup software to help make sure your photos, videos, music and documents dont get lost. When i am able, i will then connect the wd backup drive to the new dell inspiron 1 tb. The my passport drive is trusted, portable storage that gives you the confidence and freedom to drive forward in life. Here is the best wd smartware alternative for windows 10 minitool. As mentioned above, wd backup can help you to automatically back up your files in windows 108. I just bought a wd my passport ultra and it comes with a copy of wd backup. Uninstalled all wd software, rebooted, tried again to load only wd back up. This morning, wd my passport suddenly became inaccessible, couldnt be detected by my computer.
I was wondering whether i should use the included software or use the backup options built in to windows 10. How about an app that will sync just one folder on a pc with the wd my cloud. Hps virtual agent can help troubleshoot issues with your pc or printer. Fix wd external hard drive not workingrecognizedshowing up. Western digital my passport user manual pdf download. However, there are some common issues that wd backup software faces. Perfectly paired with wd backup software and password protection, the my passport drive helps keep your files safe. This software seems to have major development issues because the software program will not back up new files and edited files to my backup folders in the wd smartware. My passport ultra portable hard drive user manual western digital. Wd backup software can efficiently run a scheduled backup as well as realtime updates of files. And offpremise backups to a cloud are used as secondary storage for the disaster recovery purpose.
Make sure wd backup is allowed and not blocked by antivirus software. Western digital data recovery software free full version. Anyone who uses a pc should have an external drive. Wd external hard drive not working, wd passport not recognized windows 10, etc. Click the schedule feature in the bottom left corner. When it comes to external hard drives, many users choose wd my passport because of the rapid transfer rates and compact appearance design. Oct 15, 2015 i have a my book elite and use it to back up files from my vista 64 bit pc. Oct 15, 2015 files not supported for backup using wd smartware software. Rightclick on the windows icon at the left corner and select device manager. Wd my passport ultra not working for backup microsoft. I had no problems at all until i ended up with a message these files failed to back up. List of all wd firmware and software available for download. Compatibility with this software may vary, but will generally run fine under microsoft windows 10, windows 8, windows 8.
I am now backing up new files and edited files by coping and pasting over to the wd smartware. If youd want to include a system image of your widnows os, then you should keep in mind that the wd. Besides, wd my passport hard drives are built in with backup and encryption software which helps to ensure your data safety. Nov 12, 2019 the wd element and the wd my passport are ideal for transferring and storing photos, videos, and music. In addition to wd backup, the package includes a security tool for password protecting your drive, as well as drive. Back up automatically the my passport drive comes equipped with wd backup software to help make sure your photos, videos, music and documents dont get lost. If you are using the wd backup software then yes you would have to reload it i would recommend going into that software and removing older backups. With just one click of our new wd app, all your content is instantly displayed and organized so you can easily browse your photos, watch your videos, play your music and share it all with friends and family. Wd backup crashes or does not backup anything wd software. Download easeus partition manager software to repair corrupted system files on wd hard drive or external hard drive. Western digital my book problem question and answer.
As for the remedies for western digital backup software not working in windows, there are several you can refer to. Find and expand universal serial bus controllers rightclick on usb controllers on your wd drive and select uninstall device. An official western digital tool for backup and restore of files. Its 3tb capacity lets you store plenty of files, music, photos and videos, while transfer speeds up to 5gb ensure data is transferred quickly. If i recall i also wiped the wd backup files so there would not be any conflict or.
Perfectly paired with wd backup software and password protection, the my passport drive helps keep your digital lifes. You can manage all of your files from my book or wd drive utilities. I need a new backup system for a heavily used laptop with important docs on it. With all your files organized in one central place, you can safely sync them across all your devices and access them anytime, anyplace. Summary of contents for western digital my passport.
Backing up files on old computer and moving to new. The new wd passports come bundled with wd s backup software, giving users a versatile way to manage their files via an easytouse, yet powerful interface. When i click my computer in the select files to backup dialog, i get nothing. By automatically and continuously backing up your valuable files on your c drive, memeo instant backup protects your data and allows you to restore all of your files if something happens to your computer. Western digital my book problem question and answer dti. Western digital backup software not loading microsoft. But its disappointing that many problems could be detected on a wd hard drive. Unable to back up files to my passport ultra because.
Here are some common wd smartware problems reported by users. I have read in the forums that it will or may not backup jpegs used by two programs. If you dont see the wd apps setup, look for a folder called wd apps for windows, if you are using windows or wd apps for mac if you are using os x to find the application installer for your operating system. I have a my book elite and use it to back up files from my vista 64 bit pc. Wd smartware not backing up new files and edited files.
If the wd drive cannot be detected either, you can selectively follow below 3 methods to get problems fixed and repair the wd. Make sure that wd smartware is set to perform a file backup. Easy to use my passport portable storage is ready to use out of the box so you can start transferring files, saving your memories and backing up. The wd hard drive failed to show up on my pc and i couldnt access saved data either. Fix wd backup not working with aomei backupper step 1. Western digital 1tb my passport portable hard drive bjs. This introductory chapter includes the following topics. It comes with all the software you need to help protect all your data, including wd backup and wd security software. Use this document to learn how to back up your files in windows 8. Wd my passport data recovery how to recover deleted lost. Dont lose your photos, documents, music, or other important files. If you want to make a regular backup in case of wd backup not working, just use this alternative software since it is also able to create automatic file backups. With a new, stylish design that fits in the palm of your hand, theres space to store, organize, and share your photos, videos, music, and documents.
If the wd hard drive still doesnt show up or cannot be detected, some physical errors may have occurred to your device. Installing wd backup was easy, and of course, all the software and user manuals are on the drive itself. Simply download wd backup software, plug in your drive and set your hourly, daily or monthly schedule. The wd backup software is compatible with the following operating systems. Costumers choose wd my passport because of its reliable and costeffective features. If you have a western digital hard drive, you may be familiar with the wd west digital smartware software. Ive uninstalled all the software and reinstalled all software with the latest. Best external drives for backup, storage, and portability. Never using backup software i decided to give it a try and see what happen. Wd my passport 1tb external desktop hard drive, orange.
Whats more another user on an apple computer downloads movie files remotely without problems. Try wd backup software for windows recoverit wondershare. Back up automatically the my passport ultra drive comes equipped with wd backup software to help make sure your photos, videos, music and documents dont get lost. Wd backup software can only be used to create a backup of your files. Wd smartware is a backup software for windows users. Jan 08, 2020 try uninstalling the wd disk utilities. However the my book world can still be used and accessed with the file manager. Format wd hard drive or external hard drive to ntfs for saving data again. Wd smartware backup might be stuck, failed or not work due to some errors. You can run a full scan of your pc using antivirus software and remove.
Solved wd easystore externalportable hard drive not. However, there are some common issues that wd backup. Select the files or folder to backup, and then select another location to save the backup. Does this mean if i keep photos in windows photo gallery plus goggles picasa that there could be trouble. Wd smartware backup alternative for windows 1087 easeus. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music and documents. Worry less about losing important photos and schoolwork with the automatic backup software of this wd hard drive. Like all wd storage solutions, the my passport pc leverages automatic backup with the included wd backup software, while the mac version is time machine ready. I have used this device and app on this windows 10 computer but it has been several months. Restore users files buttons to get those files back. Wd my cloud setup how to use guide smartware backup. Fix and repair wd my passport ultra not detectedshowing.
If youre looking for a basic windows backup tool to store important files locally i. Usually, people dont maintain a copy of their original data, which often leads to data loss due to the aforesaid factors. We would like to show you a description here but the site wont allow us. Wd discovery can also be used to manage your drive with wd drive utilities. I am also unable to open the wd backup app to run scheduled backups through that. Disk image in addition to deleting all of the data on your my passport drive, reformatting the drive also removes the wd software and all of the support files, utilities, online help, and user manual files. To fix this issue, you should check the following things. It cant find my wd ex4 device even though i can see it using wd my cloud and i can see it using explorer. In this article, well focus on wd western digital hard disk data recovery and how to safely retrieve lost, deleted or formatted files from western digital hard drives with the help of free hard disk free software eassos recovery free. The my book desktop hard drive also works great with acronis true image wd edition software to schedule full system backups. How to back up a windows computer with wd smartware. Just pick the time and frequency to back up important files from your system onto your my passport ultra drive.
For a time there all the software updated except discovery, which would stop around 90%. Backing up files on old computer and moving to new computer, help please. Accessing the digital media stored on your wd external hard drives directly from your windows 8 start screen is now easier than ever. Targetthe external storage device where you will copy your files for backup. Jul 02, 2019 to fix wd backup not working issue once for all and to have a better backup experience, youd better use a piece of different thirdparty backup software. You can also make wd smartware backup to network drive or backup multiple drives. Wd my passport ultra not working for backup my windows 10 computer is recognizing this device for savingopening files but will not recognize it as a device for backup. Continuous backup and scheduled backup are now available features. I am sorry, but the my book world edition ii is a legacy product as well as the software. Perfectly paired with wd backup software and password protection, the. And have your wd elements for mac and lose your issues. Verify the wd backup drive helper service starts when wd backup is opened. Its combination of solid performance, hardware encryption, and useful utilities makes the 5tb wd my passport a strong contender for everyday backup of sensitive data or storing a. After a longtime use, you may want to erase a wd passport external hard drive for.
Western digital backup software vs windows 10 backup tom. The download is available as a zip file and the latest version is 1. Software competence at wd seems to be universally lacking. Unable to back up files to my passport ultra because there is not enough space through wd backup utility, even though there is sufficient space issue.
Ensure the wd drive is connected directly to the computer. Jul 04, 2019 continuous backup and scheduled backup are now available features. During the process i get a message that says it cannot see a target drive. The wd my passport and the wd easystore come with wd discovery software. Its both a useful means of data backup and storage, and a way to transport files from your desktop or laptop to another device.
Follow to see how to fix corrupted system files and update wd device driver now. Tips for getting started with the wd my book backup drive. Certain types of files, folders, and folder hierarchies are excluded from backup when using the wd smartware backup software. This will start the installation process for the backup software. The documents app brings all your cloud services together so you can be organized, stay focused, and get in sync with your team.
Fix and repair wd my passport ultra not detectedshowing up. Wd backup cannot select any folders wd software wd. Designed to fit in the palm of your hand, theres plenty of space to store a massive amount of photos, videos, music and documents. If your product is not listed above, please visit the product page. Is there a possible way that can help me to repair the. Wd elements external hard drive automatic backup there was no cd included page 1 of 2 1 2 last. I will use a few programs, microsoft and the provided wd backup. If the backup destination is unavailable for instance, if you have removed a usb drive you are backing up to, wd anywhere backup keeps a list of files that are pending backup, and wd anywhere.
How to recover data from wd passport external hard drive. Both are able to store documents, however, you may prefer the wd my passport if you want to store important documents. You can back up your data manually by dragging and dropping it into the my book world folder. You can refer to this article and find solutions to wd backup issues. I bought a new hard drive and wanted to transfer some file to it from the easystore wd hard drive. Restart the computer and microsoft will automatically. With wd smartware and a wd external hard drive, wd makes keeping your data safe. Wd backup is an easytouse backup application, helping you to automatically back up your files, documents and photos to a wd drive as primary storage. Photos, music, videos, and documents can be stored on the software. You can set it to run automatically to your schedule. Wd external drives are mostly used as a backup drive to store important data such as documents, project files, photos, and videos, etc. Download and install the wd smartware software on your computer.
Wd external hard drive data recovery is easy enough. If the backup destination is unavailable for instance, if you have removed a usb drive you are backing up to, wd anywhere backup keeps a list of files that are pending backup, and wd. I had a wd external power drive fail on my about a month ago. The mybook made its own volume with alot of 0s and the names of the files show up, but when i look at the actual files, i cannot view ex. With wd backup, you can set the hard drives to back. Wd smartware continuous backup not working quick fix. How to back up windows 10 with western digitals my passport ultra. Wd western digital is one the of wellknown hard drive brands in the word. However, when you use it to backup your files, you may meet wd backup not. Aug 16, 2015 i just updated to windows 10 from windows 7 and it no longer recognizes my wd backup. What to do if wd backup is not working windows 108. This western digital backup software is compatible with windows 10, 8. Wd mycloud is one of our favorite storage to protect your data and to recover your lost files.
I tested it in windows 10 and windows 8 without running into any problems. After i connected the drive to my laptop with the included usb 3. Wd smartware is a tool for backing up data on west digital wd. Wd backup software is not compatible with windows 10. Mar 18, 2020 wd backup software can efficiently run a scheduled backup as well as realtime updates of files. One of the best features of any pclaptop is drag and drop. Then see if your time machine backup issues disappear. Check if there is any other backup or sync software on your computer. Backing up important software and data to an external drive, online resource, or an external location is recommended.
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